Ngwe Saung
Phone : +95 42-40247, 40394, 40395
Reservation Office (Yangon)

002, Building C, Thitsar Garden Estate, South Okkalarpa Township, Yangon.

Phone : +95 9 5200890,
+95 9 5200891,
+95 1 8550452
Email : info@emeraldseahotel.com

Terms & Conditions

Acceptance of Terms and Conditions

These Terms and Conditions apply to all payment accepted by the Emerald Sea Resort.

The customer’ shall mean the person, firm or company by whom a booking. Which in corporate these terms and conditions made and shall also mean and include the customer’s successor in title and assigns.

Payment

Outstanding balanced payment must be paid upon check out.

Settlement of all incidental accounts is to be made upon check out. ( Restaurant bill, mini bar, laundry, SPA charges etc. )

Cancellation and No-Show Information

Up to 45 days prior to arrival No cancellation fees
From 45 - 30 days prior to arrival 30%of each cancelled room/night
From 30 - 14 days prior to arrival 35%of each cancelled room/night
Within 14 days prior to arrival 50%of each cancelled room/night
Within 7 days prior to arrival 75%of each cancelled room/night
Cancellation on the day of arrival or no show will be charged 100%of total room booking.

Amendment on arrival date will be regarded as cancellation for the dates.

Check in & Check Out Time

The check in time is 02:00pm and check out time is 12:00 noon.

Early Check in (before 02:00 pm ) is subject to charge early check in rate which is 20% of room rate for check in between 6:00 am to 12:00 noon, 80% of room rate for check in earlier than 6:00 am and is also subject to the availability of the rooms.

Voucher

Upon check in the confirmation show voucher has to be shown to the receptionist.

Child Policy

Infant 0-1 years can stay for free if using existing bedding. Note if you need a cot there may be an extra charge.

Children aged of 12 years and below sharing bed with adult will be accommodated on a complimentary basis (maximum 2 children per room )exclusive of daily breakfast and if the children want the breakfast 50%of the adult breakfast charges will be charged per child.